By completing this form we will be notified and expecting your computer to arrive at our repair facility. Most computers can be shipped for less than $20 dollars. Please ship the computer only. You do not need to ship the display monitor, mouse, keyboard, cords or printer.  Click here for a Shipping Quote (Shipping Zip Code 27701). The following page will provide detailed shipping instructions.

Send your broken or malfunctioning computer by UPS, USPS, Fed Ex or DHL and we'll fix it and return it to you via UPS with a tracking number. Please complete the form below prior to shipping.

Red = Required Entry

First Name: Last Name:

Street Address:
Address Cont.:

City:   State: Zip:

Email Address:

Nature of Request

Computer Maker Type Model (if known)
 

Your computer may require a  username and password to log on to Windows.
Please enter the main account username and password. 

Windows Login Information:
:Username:   
Password:   
Note: If you are a Linux user please supply root name and password above

The information on my computer is:
Worthless - You may destroy any or all the files
Important - Please make every attempt to retain my files - I have backed up most of my data - you may destroy the files only if you have to.
Invaluable - I have no backups and the information is priceless. DO NOT DESTROY my data. Backup my data first ($95 additional).

Most problems can resolved at our shop rate of $45.00 plus parts, shipping and handling.
Contact me before making repairs if the cost of servicing my computer, including parts, exceed

 $85.00
$125.00
$275.00
 I trust you. Do not contact me. Just fix it, bill my credit card, and return my computer.

(Shipping charges not included)

 I hereby authorize White Cap Solutions to diagnose and repair the problem stated above.